Privacy Policy

Last Updated: August 29, 2025

At Amazing Grace Super Naturals, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website (gracesupernaturals.com) or make a purchase from our online store, hosted on Squarespace. We ship exclusively within the United States.

1. Information We Collect

We collect the following types of personal information:

  • Personal Information You Provide:

    • Name, email address, shipping address, and payment details when you place an order or create an account.

    • Email address when you opt-in to receive promotional emails.

    • Any information you provide when contacting us via email at [Your Contact Email].

  • Automatically Collected Information:

    • Browsing data, such as IP address, browser type, device information, and pages visited, collected via Squarespace analytics and cookies.

    • Cookies and similar tracking technologies (see Section 5 for details).

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders, including shipping via ShipStation.

  • To process payments securely through Stripe and PayPal.

  • To send promotional emails if you have opted in (you can opt out at any time via the unsubscribe link in emails).

  • To improve our website and customer experience using Squarespace analytics.

  • To respond to your inquiries or provide customer support.

  • To comply with legal obligations under New York state and federal laws.

3. How We Share Your Information

We share your personal information only in the following cases:

  • Service Providers:

    • Squarespace: Hosts our website and collects analytics data.

    • Stripe and PayPal: Process payments securely.

    • ShipStation: Manages shipping and fulfillment.

    • Other third-party providers that help operate our business, bound by confidentiality and data protection agreements.

  • Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, or property.

We do not sell your personal information to third parties.

4. Data Storage and Security

Your data is stored securely on Squarespace’s servers, protected by SSL encryption and other industry-standard security measures. Payment information is processed securely by Stripe and PayPal. We take reasonable steps to protect your data but cannot guarantee absolute security due to the nature of online transmissions.

We retain your data only as long as necessary to fulfill orders, comply with legal requirements, or provide services (e.g., promotional emails for opt-in customers). After this period, we securely delete or anonymize your data.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies through Squarespace analytics to enhance your browsing experience and analyze site performance. When you visit our site, a cookie consent banner allows you to manage your cookie preferences. You can also adjust cookie settings in your browser, though this may affect site functionality.

6. Your Rights and Choices

  • Email Communications: If you opt in to promotional emails, you can opt out at any time using the unsubscribe link in our emails.

  • Access and Correction: You may request access to or correction of your personal information by contacting us.

  • Data Deletion: You may request deletion of your data, subject to legal retention requirements, by contacting us.

  • New York Residents: Under the New York SHIELD Act, you have rights to expect reasonable security practices for your data. Contact us for details.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from anyone under 13 in compliance with the Children’s Online Privacy Protection Act (COPPA).

8. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website or via email (if you’ve opted in).

9. Contact Us

For questions or concerns about this Privacy Policy or your data, please contact us.